State Farm® Insurance Agent Will Washington

"Exceptional customer support; the most honest and reliable agency that has covered me since 2021."

"Amy and Charissa were very helpful in assisting me with my policy. They stayed in constant communication and made sure to answer all of my questions thoroughly."

"Charissa and Amy are great representatives and my agent Will is phenomenal!!!! I'd recommend them to anyone looking for competitive rates. Anytime I've had a problem, they came through."

"Thank you Amy! I have had State Farm for 5+ years and never had any issues with this office! Any changes or updates I have are always taken care of with a great attitude! The Will Washington office is going to be hard to be beat, choose to be insured wisely because they treat you like family !"

"Everytime I call this office I feel like I'm calling a family member. They take good care of me, especially after my accident and with my new car."

"Great Customer service!! This office is always ready and willing to help and always answer any questions that I have in a rapid and delightful manner."

"To be a great business you must have great people in the business that do great work! I have been a loyal customer of of Will Washington - State Farm Insurance Agency for a decade. In that decade two people warrant a special acknowledgement because they simply come to work to do a great job! These two exceptional people are Any Bedel and Charissa Cooks. I struggled with a home claim from hurricane Beryl until last week. I had almost given up, because I had given out from the sheer exhaustive dealings with the corporate office. These two ladies simply took the reigns and blazed a trail that could only be compared to "Secretariat" at the Belmont, because they have the heart and the desire to get the job done for the customer. If you ever need people that mean what they say and back it up by actually doing it, get over to Will Washington's Agency. I promise you won't be disappointed!"

"Have been with this office for almost 8 years! Amy has been so wonderful and supportive and kind to me. 10/10 service!!"

"I've been with this agency for over 5yrs! Excellent customer service!"

"I this office. Amy, especially but all extremely educated. They have gone the distance when it comes to taking care of your family’s insurance plans for life. Let’s keep State Farm for life. I’m on ten years with this place and looking forward to pass this on to my kids 4 life #insurance matters."

"I have been with State Farm for several years now and have always received outstanding service. To be specific, my primary point of contact - Amy, has been exceptionally courteous, attentive, and thorough in every interaction. Her professionalism and dedication to clients is something I greatly appreciate, and it is the main reason why I will keep doing business with the Will Washington office."

"Customer satisfaction with a smile! Mr Washington and staff have always worked to bring favorable results from car insurance to house insurance. Kudos to all and many thanks. C.Smith"

"I always get so frustrated when having to deal with insurances but Charissa just made my entire year. She answered all my questions and provided me with great coverage at a great rate. She made what is usually a headache, a breeze. Highly recommend!"

"I have been absolutely delighted by the customer service offered to me by Agent Charissa Cooks! She was very pleasant and easy to talk to, was knowledgeable, and efficient. She went above and beyond to make sure that I understood all aspects for an auto policy, and left me feeling like I was being taken care of. Top tier, will absolutely recommend Will’s office to friends and family!"

"I have been with the same agent for years. Amy has been my go to person with my questions or changes to my policies. Responses have always been quick and reliable."

"Amy and Charissa are the best with every single call. Love the support from Will’s staff."

"Love will Washington’s office been with them for years!!!!! Great customer service !!"

"Jake with State Farm? I have Amy Bedel with State Farm! She is my go to whenever have any questions/concerns regarding any of my policies. Great customer service is important to me and she exceeds my expectations! I appreciate that I always feel heard when working with Amy. Doesn’t matter how minor or major my issues are, she continues to go the extra mile and her response time is amazing. She always makes sure I fully understand my options and what best fits my needs. BEST business relationship I have had by far. Amy is my girl!"

"Thanks again Amy for making my experience with State Farm the best. Glad I moved to State Farm."

"This has been my insurance agent for I want to say a decade now. It’s been a long time. Will is a really great guy and has a very kind heart and I would call him my friend now. He has an incredible team specifically Amy Bedel. She is the one who runs the entire office and she is absolutely amazing. Anytime that my bill is due and I need a reminder, she sends me a text, also if I need them to call me and I’ve called the office and no one has answered she either calls me right back or if I text her she calls me within an hour or two of the text. She is so friendly and has such a calming voice that whenever I call and she answers the phone. I know everything is going to be just great. A few years ago, I had a bad experience with an adjuster on a claim at my apartments when the water from my washer flooded into my neighbor’s home. The neighbor was insane and did some really crazy things and the adjuster had no empathy and did not want to hear anything I had to say about the situation. She was so rude to me that it put me in tears so I called my agent’s office, and Amy immediately became my advocate and she told the claims office to assign someone else to my claim, and made sure that I would be protected during the claims process. She also let the claims office know that it was completely unacceptable behavior from the adjuster. I knew that Amy really cared about my claims experience and also wanted to make sure that everything went smoothly as possible. For those who don’t know about insurance, the agent can’t always do a whole lot regarding your claim, but I felt very heard by Amy and Will during this process. Not only is this a wonderful office to work with because of Amy and Will, their pricing is really great too for my vehicle and renters insurance. I’ve never had a more pleasant experience with any other insurance agent’s office in my entire life."

"Amy and the office staff has always been great! Through claims to adding new cars to our policy Amy has always been very informative and helpful!! Would definitely recommend her office to anyone!"

"Amazing service!!! Amy is your go to she definitely goes over and beyond to help you as much as she can. She is very transparent and definitely works with you!! Thank you Amy for such a great experience I will continue to do business with you all!"

"The State Farm office of Will Washington and Associates serves the community well. I have been a client for several years. The level of service and attention to detail for my insurance coverage is tailored to my specific driving needs. Amy Bedel (Customer Service Manager) is awesome very friendly and never leaves a call without a resolution. I would have rated this establishment a 6 out of 5 if I could! Would totally recommend as they make you feel like family. Will is very personable and is always available to assist. I hope this helps if anyone is looking for an insurance agent."

"I love my State farm. I've been with them since 2015. Anytime I need to add or take something off my policy they always greet me like I'm family and resolve my issues. As far as service they are a 10 in my book and it's never a long wait. Always very prompt and knowledgeable. I would and have recommended them to everyone. You simply cannot get better. Y'all are the best!!!!"

"Great team, good price and always helpful!"