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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jennifer Rollins

April 15, 2026

4  out of  5
rating by Jennifer Rollins
"Amy gave great advice on policy. Effective and beneficial to my plan."
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Rigo Elias

April 10, 2026

5  out of  5
rating by Rigo Elias
"" Will is very professional. I had a great conversation with Will at his State Farm Insurance Office . He is friendly and knowledgeable and took time to answer my questions clearly . I'm looking forward to working with them on my insurance needs .Highly recommend reaching out if you're shopping for coverage !""
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Timothy Farley

March 23, 2026

5  out of  5
rating by Timothy Farley
"Amy and Hannah are amazing, they are always both so nice and helpful. I highly recommend that you contact them for any of your insurance needs!"
We responded:
"Thank you, Mr. Farley! "
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Crystal Gilmore

March 20, 2026

5  out of  5
rating by Crystal Gilmore
"It’s rare to find kind people these days but when I met Will Washington I got reminded of how kind people can be"
We responded:
"Thank you, Ms. Gilmore! "
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Bob Castro

February 27, 2026

5  out of  5
rating by Bob Castro
"Amazing Amy and the rest of the wonderful staff do their best to help and protect. We feel safe and sound with Will Washington's great team covering our homes and vehicles. Agents that truly care. God's True Blessing.🙏❤️👍💯🏡🚗💰"
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Yvonne

February 4, 2026

5  out of  5
rating by Yvonne
"I was shopping for a lower premium for my auto . Amy was fantastic and knowledgeable she helped me find a better rate for both Auto & Home insurance premiums. She’s very professional & proactive in finding the best coverage & cost than what I’m currently paying therefore I switched she is so pleasant to work with I didn’t feel pressured at all. and knowing that she’s trustworthy and no games like other insurance companies. I hope we will have a long lasting relationship with State Farm Will Washington . I’m very glad to have Amy as my agent I do highly recommend her and her agency ."
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ball lee

November 25, 2025

5  out of  5
rating by ball lee
"Amy has consistently provide excellent service. She is professional, precise and provide the answers to all that I need all the time. Good work Amy!"
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Michael Coast

October 3, 2025

5  out of  5
rating by Michael Coast
"The choice was easy. Hannah cut my car insurance bill on half while increasing my coverage! Highly recommend 👌"
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Evelyn Chavez

July 9, 2025

5  out of  5
rating by Evelyn Chavez
"Today I received the best customer service from Charissa. She wasn't only patient with my questions but very willing to help me understand the best options for my new policy. I have never written any Google reviews for any type of business before, but she deserves the-recognition. Thank you, Charissa!"
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phillip Marquez

May 29, 2025

5  out of  5
rating by phillip Marquez
"Amy and Charissa were very helpful in assisting me with my policy. They stayed in constant communication and made sure to answer all of my questions thoroughly."
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Renee Powell

May 27, 2025

5  out of  5
rating by Renee Powell
"Charissa and Amy are great representatives and my agent Will is phenomenal!!!! I'd recommend them to anyone looking for competitive rates. Anytime I've had a problem, they came through."
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Monica

May 27, 2025

5  out of  5
rating by Monica
"Thank you Amy! I have had State Farm for 5+ years and never had any issues with this office! Any changes or updates I have are always taken care of with a great attitude! The Will Washington office is going to be hard to be beat, choose to be insured wisely because they treat you like family !"
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Dacia s.renity

May 19, 2025

5  out of  5
rating by Dacia s.renity
"Everytime I call this office I feel like I'm calling a family member. They take good care of me, especially after my accident and with my new car."
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Mrs. Mora

May 19, 2025

5  out of  5
rating by Mrs. Mora
"Great Customer service!! This office is always ready and willing to help and always answer any questions that I have in a rapid and delightful manner."
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Harold Price

May 15, 2025

5  out of  5
rating by Harold Price
"To be a great business you must have great people in the business that do great work! I have been a loyal customer of of Will Washington - State Farm Insurance Agency for a decade. In that decade two people warrant a special acknowledgement because they simply come to work to do a great job! These two exceptional people are Any Bedel and Charissa Cooks. I struggled with a home claim from hurricane Beryl until last week. I had almost given up, because I had given out from the sheer exhaustive dealings with the corporate office. These two ladies simply took the reigns and blazed a trail that could only be compared to "Secretariat" at the Belmont, because they have the heart and the desire to get the job done for the customer. If you ever need people that mean what they say and back it up by actually doing it, get over to Will Washington's Agency. I promise you won't be disappointed!"
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Aspyne Johnson

May 9, 2025

5  out of  5
rating by Aspyne Johnson
"Have been with this office for almost 8 years! Amy has been so wonderful and supportive and kind to me. 10/10 service!!"
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Cheleatha Lott

May 8, 2025

5  out of  5
rating by Cheleatha Lott
"I've been with this agency for over 5yrs! Excellent customer service!"
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Elle Taylor

May 8, 2025

5  out of  5
rating by Elle Taylor
"I this office. Amy, especially but all extremely educated. They have gone the distance when it comes to taking care of your family’s insurance plans for life. Let’s keep State Farm for life. I’m on ten years with this place and looking forward to pass this on to my kids 4 life #insurance matters."
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Johnathan Peralta

May 6, 2025

5  out of  5
rating by Johnathan Peralta
"I have been with State Farm for several years now and have always received outstanding service. To be specific, my primary point of contact - Amy, has been exceptionally courteous, attentive, and thorough in every interaction. Her professionalism and dedication to clients is something I greatly appreciate, and it is the main reason why I will keep doing business with the Will Washington office."
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Carmon Smith

May 2, 2025

5  out of  5
rating by Carmon Smith
"Customer satisfaction with a smile! Mr Washington and staff have always worked to bring favorable results from car insurance to house insurance. Kudos to all and many thanks. C.Smith"
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Marissa Aguilar

May 1, 2025

5  out of  5
rating by Marissa Aguilar
"I always get so frustrated when having to deal with insurances but Charissa just made my entire year. She answered all my questions and provided me with great coverage at a great rate. She made what is usually a headache, a breeze. Highly recommend!"
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Kristina Hilke

May 1, 2025

5  out of  5
rating by Kristina Hilke
"I have been absolutely delighted by the customer service offered to me by Agent Charissa Cooks! She was very pleasant and easy to talk to, was knowledgeable, and efficient. She went above and beyond to make sure that I understood all aspects for an auto policy, and left me feeling like I was being taken care of. Top tier, will absolutely recommend Will’s office to friends and family!"
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Mary Hernandez

May 1, 2025

5  out of  5
rating by Mary Hernandez
"I have been with the same agent for years. Amy has been my go to person with my questions or changes to my policies. Responses have always been quick and reliable."
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Tricia Rene

April 28, 2025

5  out of  5
rating by Tricia Rene
"Amy and Charissa are the best with every single call. Love the support from Will’s staff."
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jessican hernandez

April 25, 2025

5  out of  5
rating by jessican hernandez
"Love will Washington’s office been with them for years!!!!! Great customer service !!"